We manage a wide variety of properties across Newcastle and Gateshead from muti room student houses, family homes to professional house shares. We’re therefore highly experienced in all aspects of tenancy management so be assured your property will be in safe hands and you’ll always be 100% compliant.
Choose us and the maintenance of your property will be overseen by a dedicated property manager so you’ll always have a single point of contact for any questions or queries you may have. Furthermore, our extensive network of local and trusted tradespeople will ensure all repairs are dealt with promptly and professionally. Even if you’re looking to extensively refurbish your property, we can handle that too. We've overseen the refurbishment of multi room houses on multiple occasions so can take on projects of any size / scale.
Overall, we’re an agency that has embraced modern service enhancing processes and use these in tandem with traditional methods to mutually benefits landlords and tenants. For example, we’ve partnered with the software company Fixflo which allows our tenants to accurately report repair requests to us 24 hours a day. Having a clearer line of communication between us and your tenants helps ensure repairs are dealt with quicker, problems are resolved in a shorter time scale and a better experience for you and your tenant.
Furthermore, our partnership with the leading payment and reconciliation platform, Pay Prop, will ensure that your rent is transferred to you within a short timescale of it being paid by your tenant (usually within 3 days). You’ll also receive monthly financial statements, remittance advice following every payment and you'll have access to the ‘Owners App’ which you can download statements from for a custom date range.
